Bob Amies is known for his engaging, down-to-earth training style, bringing ITIL to life through relatable, real-world examples. His goal is to ensure learners not only succeed in their exams but also walk away confident and equipped to implement ITIL in their roles.
In addition to training delivery, Bob has mentored aspiring trainers, authored ITIL-focused blogs, and promoted ITIL best practice within organisations of all sizes. His career includes significant experience in incident, problem and change management, and he has worked closely with senior stakeholders and third-party vendors, including leading crisis response efforts at ING Bank.#
Now based in a Suffolk village near Bury St Edmunds, Bob runs his own training consultancy. Outside of work, he enjoys football, golf, long walks, and reading.
